Privacy Policy

Privacy Policy – Auralis Global

Effective Date: December 2025

At Auralis Global, we are committed to protecting your privacy and providing a safe shopping experience. As a leading provider of high-quality kitchen accessories, we understand that trust is essential, and safeguarding your personal information is our top priority. This Privacy Policy explains what information we collect, how we use it, and the steps we take to ensure your data remains secure.

1. Information We Collect

When you interact with our website or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details necessary to process orders.

  • Account Information: If you create an account, we may store your login credentials, order history, and preferences to enhance your shopping experience.

  • Usage Data: Information about your interactions with our website, such as pages visited, products viewed, and time spent on the site, to help us improve our services.

  • Cookies and Tracking Technologies: We use cookies and similar tools to understand user behavior, personalize content, and provide a smoother, faster online experience.

2. How We Use Your Information

Your personal data is used strictly to improve your experience with Auralis Global and ensure seamless service:

  • Order Fulfillment: Processing, shipping, and managing your purchases efficiently.

  • Customer Support: Responding to inquiries, resolving issues, and providing tailored assistance.

  • Marketing & Promotions: With your consent, we may send product updates, offers, and newsletters relevant to your interests.

  • Website Improvement: Analyzing trends and behavior to enhance our website’s functionality and user experience.

  • Security: Detecting and preventing fraudulent activities or unauthorized access.

3. How We Protect Your Information

We implement industry-standard security measures, including secure servers, encryption, and restricted access to sensitive information. Your data is treated with strict confidentiality and stored securely to prevent loss, misuse, or unauthorized access.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in limited circumstances:

  • With trusted service providers who help us operate the website, process payments, or deliver orders.

  • If required by law or to protect our rights, safety, or property.

5. Your Rights

You have the right to access, update, or request the deletion of your personal information. You may also opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting our customer support.

6. Third-Party Links

Our website may contain links to third-party websites. Auralis Global is not responsible for the privacy practices of external sites, and we encourage you to review their policies before providing any personal information.

7. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect information from children under 18. If we become aware of any such data, we will take steps to delete it immediately.

8. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions, concerns, or suggestions regarding your privacy, please contact us at:

Auralis Global
Email: Rizwanwel884@gmail.com
Phone: +92-3172036268
Address: 406 block 11 DHA Islamabad